Do you remember the last time your insurance denied payment for a visit or procedure you had or your gym double charged you for your membership fee? What did you do? Did you sit back and say — “Well, they must know better than me — I’ll just accept their decision.” Or, did you call up and say, “Excuse me, but I believe there has been an error and I’d like you to fix it.” My guess is, you did the latter. What you did was advocate for yourself.

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